An order management system (OMS) is an efficient technological application that allows enterprises to process service orders from point of capture through final completion.
It unifies customer records across multiple sales marketplaces to deliver comprehensive visibility into fulfillment information throughout the entire cycle.
An OMS enables firms manage the comprehensive order lifecycle effectively, from the moment a shopper generates an order to its timely fulfillment and required return.
It enhances inventory order management system management by furnishing current information on inventory quantities and order history, enabling retailers to maximize their order management system oms fulfillment methods and improve buyer engagement.
An effective OMS links with other operational systems like ecommerce platforms, oms warehouse management systems, financial software, and logistics carriers to drive a unified order fulfillment system from initiation to delivery.